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Forgive me for making this personal, but I think it is time someone spoke the truth about Ziba Beauty. 20 years ago, it was just an idea…
In the beauty industry, more salons close every year than any other business…
It all started with a simple cotton thread and a lost job.
Against the backdrop of this, Ziba Beauty opened in a 400 square foot location solely financed by a $2000 line of credit (also known as a credit card). It had a three person staff (free labor called “family”). Kundan “Kelly” Sabarwal and her eldest daughter Suman Patel were the technicians. And the receptionist was Kelly’s younger daughter, Sumita Batra. Since funds were short, Sumita came up with idea of hand painting wooden alphabet letters, and hammering them on top as the store front only to be told the next day by the city it was a fire hazard. And with that, on September 9, 1986, Ziba Beauty came into existence. There now remained just one more ingredient.
That’s where you came in...

Kelly and her daughters never imagined that their dream would be the legacy it is now. I am sure in quieter moments they had their doubts and fears. When Kelly started Ziba, she had recently become unem­ployed, was relatively new to the country, and had three children to worry about. They say that true courage is knowing something is impossible, and then doing it. When Kelly opened for business, it was for something larger than just practicing her craft. It was to realize her passion for beauty, and take charge of her destiny.

This September will mark the 20th anniversary for Ziba Beauty.
Anniversaries can be funny things. They are reminders of beginnings. A way to take stock. But more importantly, they are a marker for something special. Ziba is now home to hundreds of families, thousands of dreams, and limitless potential. And then there is the Ziba customer.
You were not just content visiting. You did not just get threaded and leave. You spread the word bout
this exotic thing called threading. You grabbed friends, co-workers, and showed them the “thread.” And then you went even further, you

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